• Become a Franchise
  • Frequently Asked Questions (FAQ)

    Welcome to MyDigiMall! Find answers to common questions about shopping, earning, and growing with us.

    MyDigiMall India Pvt. Ltd. is a unique combination of an e-commerce and direct selling platform. We offer high-quality products across categories like personal care, wellness, lifestyle, electronics, and daily essentials — while also empowering individuals to earn and grow through our rewards-based business model.

    Joining is free! Simply register on www.mydigimall.com with your basic details. You can activate your earning potential by purchasing our starter package.

    The activation package is a one-time purchase (₹5000 + GST) that unlocks bonuses, referral earnings, and team commissions. It also gives you access to exclusive products and business tools.

    You can earn through:
    • Retail Profit
    • Direct Referral Bonus
    • Team Commissions (Combo & Repurchase)
    • Performance Incentives
    • Leadership & Franchise Rewards
    • Global Achiever Club
    Visit the “Business Plan” section for full details.

    Log in to your account, browse the product catalog, add items to your cart, and proceed to checkout. You can pay using online payment methods or available wallet balance.

    Go to My Account > Order History to check the status and tracking details of your orders.

    You can raise a return or replacement request within 7 days of delivery. Visit the Returns & Refunds page or contact support for assistance.

    No. Registration is completely free. Earnings are based on your purchases and team activity. The ₹5500 package is optional but recommended for full benefits.

    You can reach us through:
    • Email: support@mydigimall.com
    • Phone: +91-XXXXXXXXXX
    • Live Chat: Available on the website during working hours

    Yes. You can purchase additional combos or product packages anytime to increase your PV/BV and qualify for higher commissions or rewards.